No Returns/Exchange & No Refunds policy
Thank you for choosing our business! We strive to provide high-quality products and exceptional service. Please note our policy regarding returns and refunds:
No Refunds or Returns: All sales are final. We do not accept returns or offer refunds unless there is a verified defect with the product.
Verification Process: In the event of a defect, a video recording of the unboxing process is required. This video must clearly show the product’s condition upon opening. If the video confirms a defect, we will work with you to resolve the issue.
Contact Us: If you believe your item is defective, please contact us within [10 days] of receiving your order and provide the necessary video evidence.
Resolution Process: Once we receive the required video evidence, our team will review it thoroughly. If the defect is confirmed, we will work with you to resolve the issue, whether through a replacement or other appropriate solutions.
Contact Us: For any inquiries or to report a defect, please reach out to our customer service team at [+916378018218 ] with original proofs of defects. We are here to help and ensure your experience with us is positive.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail admin@prakashmukut.com OR by phone @ +916378018218